Shipping Policies

For orders under $50 we charge a flat shipping fee of $5.99. Orders over $50 are shipped free of charge. 

Orders received before 1:00 PM EST Monday - Friday are shipped the day we receive them if we have the product in stock. We try to keep most of the products we sell in stock, and do stock hundreds of items.  We can not stock all of the products we recommend on the website because we endeavor to provide fresh supplements with the highest nutrient content possible.  

If we do not have the item, it will ship within 3-5 business days, and we will contact you in order to inform you about the delay.

Free Shipping

Products shipped via our Free Shipping promotion are shipped via USPS, or the most economical way, at our discretion. 

We understand that ordering products on the internet requires a certain amount of confidence. Confidence that you will receive the product you order, and that if you are unsatisfied for any reason that you may return it. Natural Health Product Satisfaction Guarantee

We offer a 100% satisfaction guarantee. If you are unsatisfied with the product that arrives, simply return the unopened product within 30 days for a full refund

We will refund your money as long as the product is unopened, and remains in like new condition. 

If we shipped the product to you free of charge, we will reserve the right to charge you our standard $5.99 flat rate shipping which is a cost we incur for sending the product to you. 

Please use a method of shipment which may be tracked, so that it may be located in the event that we do not receive the shipment. 

In addition, please contact us at sales@1-natural.com so that we may expect the return. 

Policy Regarding Receipt

We ship all orders USPS or UPS. We are responsible for the item until we release it to the shipping carrier. It is the responsibility of the buyer to dispute Items damaged by the carrier with the carrier. We can not be held responsible for items lost or stolen after delivery by the carrier. We update tracking information in the Paypal system so that buyers can be aware of when their package will arrive, and be ready to receive it.